Our classes are held at Mountain View Medical Center Seton, located directly across the street from South Health Campus. The clinic is on the second floor with access to elevators, and public washrooms. Parking is free in assigned spots. Street parking is also available free of charge along the west side of the building.

While our classes fill out quickly and numbers are capped, feel free to email hello@hellobabyrn.com requesting that your name be placed on a waiting list for the session of your choice in case a spot should open up.

We encourage you to bring one birth support person of your choice to each class as they will learn how to best support you and how to help make your birth experience a shared experience. Also bring a water bottle and dress in light layers as the room temperature may vary.

You can expect to gain essential knowledge and skills related to pregnancy, childbirth, and early parenthood. Our classes cover a range of topics including prenatal care, labor and delivery, feeding including breatfeeding, newborn care, and postpartum wellness. You will also learn about the physical and emotional changes that occur during pregnancy, as well as techniques for relaxation, pain management, and coping with labor. Our experienced instructors will provide evidence-based information, practical tips, and support to help you feel prepared and empowered as you prepare for the arrival of your baby. Additionally, our classes create a supportive community where you can connect with other expectant parents, share experiences, and build confidence in your journey to welcoming a new baby.

Ideally, schedule your INITIAL class between weeks 25 and 32 of pregnancy to ensure completion before your due date. Starting too early might result in forgetting vital information, but beginning too late risks not finishing the course if your baby arrives earlier than expected.

Hello Baby understands that unforeseen circumstances may arise, and we want to accommodate our clients as best as we can. Refunds may be offered up to 30 days prior to the start of your first class. A $50 processing fee will be retained and the rest of the remaining balance will be refunded to you within 7-10 business days. If you need to cancel within this timeframe, please reach out to our customer service team to discuss your options. We strive to provide a supportive and understanding environment for expectant parents, so we are committed to finding a solution that works for you. Thank you for choosing Hello Baby for your prenatal education needs.

Hello Baby understands that unforeseen circumstances may prevent attendees from joining scheduled classes. However, Hello Baby is not obligated to make up or provide partial refunds for missed classes. This policy is in place to ensure fairness and consistency for all participants, as well as to maintain the quality and integrity of our classes. We encourage clients to make every effort to attend their scheduled classes and to communicate any scheduling conflicts in advance. Thank you for your understanding and cooperation.